Returns & Exchanges
At HyperloqTM, we stand by the precision and quality of our electronic solutions, offering a 30-day window for returns or exchanges on all hardware. If you are not completely satisfied with your purchase, our streamlined process ensures a quick and efficient resolution.
Initiate Your Request
Log into your HyperloqTM account and navigate to the 'Order History' section to select the items you wish to return and obtain a Return Merchandise Authorization (RMA) number.
Prepare the Package
Securely pack the device in its original packaging, including all cables, manuals, and accessories to ensure a full refund eligibility.
Ship to Our Tech Center
Affix the provided prepaid shipping label to your package and drop it off at any authorized carrier location for tracked delivery to our inspection facility.
Inspection and Refund
Once our technicians verify the device condition, your refund or exchange will be processed within 3-5 business days to your original payment method.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing